Contact Us

Need Help? Send Us Your Message

We are committed to provide you with an excellent experience at Dilmah - If you can’t find what you’re looking for in the FAQs, wish to comment on your experience, or just want a suggestion please do not hesitate to contact us either via the telephone number provided below between the office hours of 9 AM and 5 PM IST or by using the below contact form. We aim to answer all enquiries sent via the contact form within 24 hours, however please allow us a period of 48 hours to get back to you over weekends or busy periods.

Special Orders

Registered customers can enjoy the convenience of placing special orders to suite their specific needs and budget and receive a custom quote, especially when buying bulk. If you do not find your preferred tea online send us a mail and if it is within our product range we will manufacture it for you.

Please select “Special Orders” under Subject Topic below and fill the details and send us your requirements, we will contact you within 24 Hours.


Dilmah Arana Natural Herbals 
Dilmah Ceylon Tea Company PLC, 
111, Negombo Road,
Peliyagoda (11830), 
Sri Lanka.

Telephone: + 94 11 482 2000 (Your call will be answered automatically and prompted for extension number. You may then wait for an operator to come on line or dial the required extension.)

Fax: + 94 11 482 2001  

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.